Peripatetic Operations Manager

2 weeks ago


London, Greater London, United Kingdom cv-library.co - Jobboard Full time

Job Purpose:

This role will be responsible for ensuring that services identified as at risk are brought up to standard as quickly as possible.

This is a pivotal role to support Operational colleagues where there are managerial shortfalls, either in quantity or quality.

Key Responsibilities:

  • Act as a peripatetic manager in services that require support.
  • Overall management of services in need and coordination with Service Improvement Managers to improve the service and/or meet regulatory/Contract/Compliance requirements.
  • Work with homes and services to ensure best practice, compliance, and exemplary work by implementing and managing high standard quality assurance practices.
  • Work closely with the Head of Quality in identifying solutions to at-risk services.
  • Collaborate with Operational Managers in developing and implementing service improvement plans for specific services identified as at risk.
  • Lead on the implementation of those plans and provide ongoing support to ensure compliance and improvement against agreed targets.
  • Carry out investigations, as required by the Head of Quality and/or Operations Directors, and work in partnership with internal and external stakeholders to develop, implement, and monitor remedial action plans.

Requirements:

  • Experience at a management level and experienced in leading teams for which they have no direct line management.
  • A thorough understanding of the regulatory environment.
  • Experienced in emergency management, stabilising services in crisis, and turnaround project management.


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