Clinical Specialist

7 days ago

Cambridge, Cambridgeshire, United Kingdom Boston Scientific Full time
Job Title: Field Clinical Specialist

About the Role:

Boston Scientific is seeking a highly skilled Field Clinical Specialist to join our team. As a Field Clinical Specialist, you will provide clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.

Key Responsibilities:

  • Provide field/remote clinical support in the areas of case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Work is driven by customer demand and pre-planned support requirements.
  • Attend cases face-to-face/ remotely with customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of hospital workflows and business relationships with hospital personnel to make new contacts and identify key decision makers.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions.
  • Record customer information and activities in the company's CRM system.
  • Provide education support on product usage and customer training.

Requirements:

  • Clinical expertise and experience.
  • A passion for innovation and a willingness to learn and develop.
  • Hunger to succeed and excel.
  • Growth mentality.
  • Patient empathy and focus.

What We Offer:

  • An attractive benefits package.
  • Inspirational colleagues and culture.
  • A fast-growing and innovative environment.
  • A team-oriented company culture.
  • International opportunities.
  • Excellent training and development programs.

About Boston Scientific:

Boston Scientific is a leader in medical science for over 40 years, committed to solving the challenges that matter most. We are united by a deep caring for human life and are dedicated to advancing science for life.

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