Customer Service Ambassador

4 weeks ago


London, Greater London, United Kingdom undisclosed Full time

We're seeking an enthusiastic sales assistant to join our dynamic team and contribute to the success of our Regent Street store. If you're passionate about delivering exceptional customer service and have a keen eye for detail, you might be a great fit.

About us: We're a growing company that values our team members and wants to see them thrive. As a sales assistant, you'll be part of a friendly and supportive team that's dedicated to providing an outstanding customer experience.

Responsibilities:

  • Provide world-class customer service to our valued customers.
  • Serve as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
  • Consistently achieve daily sales targets while maintaining a positive and engaging attitude.
  • Collaborate closely with your team to foster excellent working relationships and contribute to a positive store environment.
  • Manage front-facing duties, including operating the till, engaging in customer service, and conducting tastings.
  • Handle day-to-day operations, such as cleaning, unpacking deliveries, managing stock, and banking duties.
  • Lead in-store and on-street tastings to elevate the Whittard product experience.

Requirements:

  • Proven ability to work effectively in a team environment.
  • Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
  • A commitment to personal growth and achieving excellence in your role.
  • Previous experience in customer-facing roles is desirable, but not essential.


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