Property Management Manager

4 weeks ago


Ashford, Kent, United Kingdom Spicerhaart Full time

Overview

A dynamic opportunity to lead our Ashford property management team as a Property Management Manager. At Spicerhaart Estate Agents, you will inspire your team to deliver exceptional service to clients, help grow our business through fantastic word-of-mouth, and all whilst developing your own role within our company.

Benefits of being a Property Management Manager at Spicerhaart Estate Agents in Ashford

  • £28,500 to £39,000 basic salary, dependent on experience
  • Up to £7,200 in capped commission
  • A further £3,725 uncapped commission target
  • £39,425 up to £49,925 complete on-target earnings
  • Company Car that can also be used for personal use, or a monthly Car Allowance*

Your additional benefits whilst being a Property Management Manager at Spicerhaart Estate Agents in Ashford

  • Career progression opportunities
  • Company smartphone, for completing role-related tasks
  • Industry-leading training
  • Earn a nationally recognised qualification (inc. ARLA)
  • 24/7 Access to our Employee Assistance Programme
  • Eye care
  • Up to £500 for successful employee referrals
  • Company Pension Scheme

What you'll be doing as a Property Management Manager at Spicerhaart Estate Agents in Ashford

  • Managing a team of property managers, to oversee our portfolio for the Ashford area
  • Leading daily meetings with the Property Management team
  • Coaching the team to achieve KPIs
  • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
  • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.
  • Property inspections
  • Negotiating tenancy extensions and/or renewals
  • Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
  • Deposit returns
  • Resolving rental arrears
  • Processing eviction requests
  • Ensuring all properties meet all regulatory health and safety standards
  • Building and maintaining strong relationships with landlords and tenants
  • Managing complaints
  • Completing all check in and check out procedures, inc. full inventory reports

The skills and abilities you will need to be a Property Management Manager at Spicerhaart Estate Agents in Ashford

  • Full UK Driving Licence for a manual vehicle
  • Minimum of 3 years' experience as a Property Manager within residential lettings
  • Creates and encourages a positive team spirit and enjoyable working environment
  • Develop your team, to advance their careers
  • Communicate effectively
  • Create and maintain strong relationships with all clients
  • Strong knowledge of current residential lettings legislation
  • Outstanding customer service
  • Basic IT skills

The Finer Details
To be eligible to proceed in our recruitment process, you will need:

  • Full UK Driving Licence for a manual car
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance
  • Drivers Licence Check

At some point(s) in your application process, you may be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Car allowance is subject to your vehicle meeting certain company-set criteria (age of vehicle).



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