Property Management Leader

4 weeks ago


Ashford, Kent, United Kingdom Spicerhaart Full time

Overview

A highly skilled Property Management Manager is required to lead our Ashford property management team at Spicerhaart Estate Agents. As a key member of our team, you will be responsible for inspiring your team to deliver exceptional service to clients, growing our business through fantastic word-of-mouth, and developing your own role within our company.

Key Responsibilities

  • Manage a team of property managers to oversee our portfolio for the Ashford area
  • Lead daily meetings with the Property Management team
  • Coach the team to achieve Key Performance Indicators (KPIs)
  • Monitor and assess individual team member performance
  • Ensure the business is risk-averse and follows the highest compliance standards for all regulatory bodies
  • Negotiate tenancy extensions and/or renewals
  • Coordinate with contractors to manage maintenance and/or repair issues at properties
  • Process deposit returns
  • Resolve rental arrears
  • Process eviction requests
  • Ensure all properties meet all regulatory health and safety standards
  • Build and maintain strong relationships with landlords and tenants
  • Manage complaints
  • Complete all check-in and check-out procedures, including full inventory reports

Requirements

  • Full UK driving licence for a manual vehicle
  • Minimum of 3 years' experience as a Property Manager within residential lettings
  • Strong knowledge of current residential lettings legislation
  • Outstanding customer service skills
  • Basic IT skills

What We Offer

  • Competitive basic salary of £28,500 to £39,000, dependent on experience
  • Up to £7,200 in capped commission
  • Uncapped commission target of £3,725
  • On-target earnings of £39,425 to £49,925
  • Company car or monthly car allowance
  • Industry-leading training
  • Nationally recognised qualification (including ARLA)
  • 24/7 access to our Employee Assistance Programme
  • Eye care
  • Up to £500 for successful employee referrals
  • Company Pension Scheme

How to Apply

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.



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