Workshop Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled Workshop Controller to oversee the daily operations of our mechanical workshop. As a key member of our team, you will be responsible for managing the workload of our technicians, ensuring quality control, and maintaining the highest standards of health and safety.
Key Responsibilities:
- Manage the daily workload of our technicians, prioritizing tasks and ensuring timely completion.
- Conduct regular audits to ensure quality control and compliance with health and safety standards.
- Collaborate with colleagues to ensure seamless service delivery and customer satisfaction.
- Provide estimates for servicing and repairs, and manage technician time effectively.
- Assist technicians with technical challenges and provide guidance on best practices.
- Liaise with the parts department to ensure timely delivery of required materials.
- Ensure all servicing work is carried out correctly, competently, and on time, with customer satisfaction in mind.
Requirements:
- Basic knowledge of HSE legislation.
- Strong communication skills, with the ability to give clear instructions and communicate effectively with colleagues.
- Good time management skills, with the ability to prioritize workload and work to deadlines.
- Able to cope well under pressure in a busy atmosphere, while maintaining attention to detail.
- People management experience, with a focus on coaching and developing team members.
- Mechanical knowledge is desirable, with strong attention to detail.
- IMI Level 3 qualification or Time Serve Qualification is desirable.
About Us:
Cox Automotive is a leading provider of automotive services, and we are committed to delivering exceptional customer experiences. We are a dynamic and innovative company, and we are seeking a talented individual to join our team.
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