Hospitality Team Leader
3 days ago
About Us
The Bull & Gate is a renowned community pub in the heart of Kentish Town, boasting a rich history and a commitment to excellence in hospitality. Our team is the backbone of our success, and we're always looking for talented individuals to join our ranks.
What We Offer
- Access to our comprehensive training and development programs, designed to help you grow and succeed in your career.
- A competitive salary and benefits package, including free meals and a share save scheme.
- A supportive and inclusive work environment, where you'll have the opportunity to build strong relationships with your colleagues and customers.
- A 20% discount on food and drink in all Young's pubs and hotels.
- A company pension scheme, providing a secure financial future.
About the Role
We're seeking a highly motivated and customer-focused Supervisor to join our team. As a key member of our management team, you'll be responsible for delivering exceptional customer service, building strong relationships with our customers and team members, and contributing to the overall success of our pub.
Key Responsibilities
- Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to excellence in all aspects of your work.
- Build strong relationships with our customers and team members, ensuring a positive and inclusive work environment.
- Contribute to the development and implementation of our training programs, ensuring our team members have the knowledge and skills needed to deliver exceptional customer service.
- Take ownership of shift operations, ensuring a safe and efficient service is delivered to our customers.
What We're Looking For
We're looking for a talented and motivated individual who is passionate about delivering exceptional customer service and building strong relationships with our customers and team members. If you're a natural leader, with a commitment to excellence and a passion for hospitality, we'd love to hear from you.
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