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Hospitality Team Leader

2 months ago

London, Greater London, United Kingdom Leonardo Royal Hotel London City Full time
About the Role

We are seeking a highly motivated and experienced Hospitality Team Leader to join our team at the Leonardo Royal Hotel London City. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience in our restaurant and bar.

Key Responsibilities
  • Lead and motivate a team of hospitality professionals to provide excellent service to our guests
  • Ensure that all food and beverage operations run smoothly and efficiently
  • Monitor and maintain high standards of customer service and quality
  • Develop and implement effective training programs to enhance team performance
  • Collaborate with other departments to ensure seamless service delivery
Requirements
  • Proven experience in a similar role within the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work under pressure and maintain a calm demeanor in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer service
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance