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Facilities Operations Manager
2 months ago
As a CBRE Facilities Supervisor, you will oversee the team responsible for coordinating with clients, vendors, and contractors to ensure work orders are completed efficiently. This role is part of the Facilities Management functional area, focusing on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
Key Responsibilities:- Team Coordination: Establish work schedules, assign tasks, and cross-train staff to ensure seamless daily operations.
- Communication and Escalation: Act as the point of contact for escalated communications between landlord, tenants, and service providers, ensuring all procedures, policies, and reporting formats are understood and implemented.
- Maintenance and Scheduling: Arrange for regular maintenance of equipment and design the schedule for cleaning and disinfecting the building.
- Performance Reporting: Review data from work order reports and create and present performance and progress status reports to management, making suggestions on how to improve efficiency.
- Vendor Management: Conduct market research and compare costs and benefits when evaluating new vendors.
- Expense Management: Keep track of regular and ad-hoc facility expenses.
- Problem-Solving: Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Team Development: Establish new techniques to ensure the team meets its objectives and lead by example, modeling behaviors consistent with CBRE RISE values.
- Education and Experience: High School Diploma or GED with 5+ years of job-related experience, prior shift manager or supervisory experience preferred.
- Knowledge and Skills: In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
- Communication and Technical Skills: Ability to explain complex concepts or sensitive information and expert knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
- Organizational and Math Skills: Excellent organizational skills with a master-level inquisitive mindset and exceptional math skills, including the ability to calculate sophisticated figures such as percentages, discounts, and markups.
