Customer Service Representative

6 days ago

London, Greater London, United Kingdom Elephant Hospitality Limited Full time

About the Role:

We are seeking a skilled and passionate Floor Staff to join our team at Elephant Hospitality Limited. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities:

  • Provide attentive and personalized service to our customers, ensuring their needs are met and exceeded.
  • Work collaboratively with our team to maintain a clean and welcoming environment, adhering to high standards of quality and safety.
  • Develop a thorough understanding of our menu and beverage offerings, making recommendations to customers as needed.
  • Manage cash and card transactions accurately and efficiently, maintaining a high level of cash handling security.
  • Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date with industry trends and best practices.

What We Offer:

  • A competitive salary and benefits package, including opportunities for career growth and development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Complimentary staff meals and discounts on our menu and beverage offerings.
  • Ongoing training and development opportunities, helping you to achieve your career goals.

About Us:

Elephant Hospitality Limited is a rapidly growing hospitality company, committed to delivering exceptional customer experiences and building strong relationships with our guests. We are passionate about developing our team members' careers and promoting from within, offering opportunities for growth and advancement.

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