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Customer Service Representative

2 months ago

London, Greater London, United Kingdom New Chapter Consulting Ltd Full time
Job Description

Company Overview

New Chapter Consulting Ltd is a leading provider of innovative solutions to the food service and hospitality industries.

Job Summary

We are seeking a highly skilled and experienced Field Service Representative to join our team. As a Field Service Representative, you will be responsible for visiting customers across London and the rest of the UK to resolve customer queries and provide practical solutions.

Key Responsibilities

  • Visit customers to resolve queries and provide solutions
  • Pass on customer feedback to the internal team to inform product development
  • Coordinate product installations, including scheduling and managing third-party engineers

Requirements

  • Be in a Field Service Representative/ Technician position at an FMCG/ consumer goods business
  • Have a valid UK driving license
  • Have experience in the food service or hospitality industry

What We Offer

New Chapter Consulting Ltd offers a competitive salary, benefits package, and the opportunity to work with a dynamic and growing company.