Assistant General Manager

3 weeks ago


Isle Of Skye, United Kingdom The Sonas Hotel Collection Full time
{"title": "Assistant General Manager", "description": "About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at The Sonas Hotel Collection. As a key member of our senior management team, you will be responsible for the daily operations of our hotel, ensuring that all departments work together to deliver exceptional guest experiences and meet our commercial and operational objectives.

Key Responsibilities
  • Reconcile cash and cheque payments on a regular basis.
  • Ensure daily and weekly rota sign offs are completed in a timely manner.
  • Implement cost controls across the hotel to achieve monthly GP budgets.
  • Develop a culture of upselling through regular training and coaching.
  • Lead and motivate staff to achieve exceptional performance and guest satisfaction.
  • Ensure the initial and ongoing training of all employees.
  • Manage employee performance and conduct regular appraisals.
  • Monitor and maintain high standards of cleanliness and guest satisfaction.
  • Communicate effectively with the senior leadership team and other departments to ensure seamless operations.
Requirements
  • Previous experience in a similar hotel management role.
  • Excellent communication and organisational skills.
  • A passion for delivering exceptional hospitality.
  • A hands-on leader with a strong focus on team development.
  • Valid right to work within the United Kingdom.
What We Offer
  • Additional holiday allowance for your birthday.
  • 50% food discount in all our restaurants.
  • Colleague rates across all our hotels.
  • Access to Health Assured for financial wellbeing, mental health, exercise, and healthy eating.
  • Ongoing personal development with access to internal and external training programmes.
  • Free gym membership at local gyms and access to an onsite colleague gym.
  • A share of monthly tips split fairly across the business.
  • Free colleague meals on duty.
  • Paid breaks.
", "lang_code": "en"}
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