Part-Time Media Coordinator

2 weeks ago


Hampshire, United Kingdom Raytheon Full time
About the Role

We are seeking a highly organized and detail-oriented Media Administrator to join our team at Raytheon UK. As a key member of our Integrated Training Design Service, you will play a critical role in supporting the delivery of learning that is blended, active, and provides customer delight.

Key Responsibilities
  • Manage all media tasks assigned to you, ensuring timely completion and high-quality results.
  • Collaborate with the Media team to produce interactive, innovative, and engaging media content, adhering to our Courseware and Media production process.
  • Serve as the first point of contact for customers with regards to training design media support within your location.
  • Provide exceptional customer service, ensuring a positive and personable experience.
  • Manage work requests, order media consumables, and ensure deadlines are met.
  • Maintain accurate records and track media status for all ongoing work requests.
  • Support in compiling information and reports, and actively communicate work in flow.
  • Provide administrative support for the Quality Management System, ensuring all media-related items are properly identified and actioned.
  • Organize media design review meetings, set agendas, take minutes, record change log actions, and distribute minutes to required stakeholders.
  • Build strong stakeholder relationships internally and externally to positively contribute towards training transformation.
  • Responsible for continuous professional development.
  • Support media developers in the output of media content and large format graphics.
  • Adhere to Quality Assurance procedures and standards.
  • Ensure compliance with MoD & Raytheon policies, regulations, and procedures.
  • Employees are responsible for their own Health and Safety and that of work colleagues and customers.
  • Follow security standards and system requirements to protect data and ensure smooth operations.
  • Any other duties required to complete the Integrated Training Design Service.
  • Occasional travel to other customer sites may be required.
Requirements
  • Demonstrate experience from a previous administrative customer service role.
  • Demonstrate attention to detail, a passion for quality, be able to plan, multitask, deliver on time, and work independently.
  • Work well in a team and on own initiative.
  • Adopt a flexible approach to the role, adapt to evolving priorities.
  • Demonstrate previous experience in collating data and maintaining accurate records.
  • Demonstrate excellent IT skills, including the use of Microsoft Office and the ability to take effective meeting minutes.
  • Demonstrate a passion to learn, collaborate, and demonstrate best practices within the business and customers.


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