Business Support Manager
3 weeks ago
MP Recruitment is seeking a highly skilled Business Support Lead to join our team. As a key member of our organization, you will be responsible for managing our Business Support team to deliver high-quality proactive support to our clients.
Key Responsibilities:- Lead and manage the Business Support team to ensure seamless day-to-day operations.
- Delegate tasks effectively across the team to optimize productivity and efficiency.
- Develop and optimize Business Support processes and procedures to drive continuous improvement.
- Oversee facilities and office management to maintain a safe and productive work environment.
- Manage associate onboarding and administration to ensure a smooth transition for new team members.
- Proactively manage and maintain business infrastructure, including telecoms, to minimize downtime and ensure optimal performance.
- Coordinate and manage external support specialists and advisors to provide expert guidance and support.
- Ensure compliance with GDPR, Cyber Security, and health and safety regulations across the business.
- Undertake induction and new starter requirements, including paperwork and administration.
- Support the creation, development, and maintenance of professional proposals, reports, and presentations.
- Provide support for project and online portal submissions.
- Coordinate company events and conferences to promote team building and collaboration.
- Act as the primary point of contact for the offsite team, handling internal calls, assessing priorities, and re-directing enquiries and requests as necessary.
- Minimum 3 years of experience in an office management or business support lead role.
- Excellent team leadership and people management skills.
- Strong commercial and business acumen.
- Advanced knowledge of Microsoft Office Suite and computer software.
- Excellent written and oral communication skills.
- Personable and able to work well in a small team, with a focus on building relationships.
- An eye for design style and high-quality delivery.
- Ability to work under own initiative and manage personal workload.
- Ability to work under pressure to meet deadlines.
- Excellent organizational and time-management skills.
- Competence in booking flights and accommodation.
- Familiarity with office equipment, including printers.
- Extended annual leave entitlement (33 days, including public bank holidays).
- Private medical insurance.
- Group life assurance.
- Company pension contributions.
- Full-time office-based role, Monday to Friday, 9:00am to 5:30pm.
Please note that only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days, you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.
MP Recruitment is an equal opportunities employer and welcomes applications from all qualified candidates.
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