Business Operations Manager

7 hours ago


Thame, Oxfordshire, United Kingdom MP Jobs Ltd ta MP Recruitment Group Full time
Job Title: Business Support Lead

MP Jobs Ltd t/a MP Recruitment Group is seeking a highly skilled Business Support Lead to join our team. As a Business Support Lead, you will be responsible for managing our small Business Support team to deliver high-quality proactive Business Support to our clients.

Key Responsibilities:
  • Lead and manage the Business Support team to ensure effective delivery of Business Support services.
  • Appropriately delegate tasks across the Business Support team to ensure efficient use of resources.
  • Proactively strive to develop and optimize Business Support processes and procedures to improve efficiency and effectiveness.
  • Oversee facilities and office management to ensure a safe and healthy work environment.
  • Oversee associate onboarding and administration to ensure a smooth transition for new team members.
  • Proactively manage, maintain, and optimize business infrastructure, including telecoms, to ensure seamless operations.
  • Coordinate and manage external support specialists/advisors to ensure timely and effective support.
  • Manage compliance, including GDPR and Cyber Security, across the business/health and safety management to ensure regulatory compliance.
  • Undertake induction/new starter requirements and appropriate paperwork/administration to ensure a smooth onboarding process.
  • Provide support for any project/online portal submissions to ensure timely and effective delivery.
  • Coordinate company events and conferences to ensure successful execution.
  • Point of contact for the offsite team, taking internal calls, assessing priorities, re-directing enquiries and requests as necessary.
Qualifications and Experience:
  • Minimum 3 years experience in an office management/business support lead role.
  • Good team leadership/people management skills.
  • Excellent/Advanced knowledge of Microsoft Office Suite and computer software.


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