Apprentice Credit Controller

1 month ago


Glasgow, Glasgow City, United Kingdom Workman LLP Full time
About the Role

We are seeking a skilled Credit Controller to join our team at Workman LLP. As a key member of our accounts team, you will be responsible for managing arrears across a diverse portfolio of clients, including commercial, industrial, and retail properties.

Your primary focus will be on maintaining regular communication with tenants to manage arrears on behalf of our clients, ensuring the effective use of collection techniques. You will work closely with our accounts teams, including Client Accountants, Treasury Clerks, and Property Managers, to provide a best-in-class service to our clients.

Key Responsibilities
  • Review and manage arrears of client investments, ensuring appropriate chasing and collection techniques are employed.
  • Produce arrears reports with analysis and present to Property Managers and clients as required.
  • Maintain accurate tenant databases and reconcile tenant accounts.
  • Instruct collection agencies or legal action where authorized and follow through to completion.
  • Perform any other duties necessary to ensure the smooth running of the credit control department.
Requirements
  • A proactive, practical, and positive approach to work.
  • Excellent professional communication skills with the ability to build good working relationships with colleagues.
  • Maths and English GCSEs at grade 9-4/A-C.
  • Good numeracy skills and proficiency in Microsoft Outlook and Microsoft Excel.
What We Offer
  • Hybrid working to offer a great work-life balance, with a minimum of three days in the office.
  • A full-time contract (35 hours a week) with core hours of 10am – 4pm, allowing additional flexibility.
  • Study support and a range of lifestyle benefits, including gym membership, cycle to work, and buy and sell holiday.
  • Discretionary annual bonus and salary reviews.
  • Healthcare, life insurance, and wellness programme.
About Workman LLP

As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.



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