Apprentice Credit Controller

1 month ago


Glasgow, Glasgow City, United Kingdom Workman LLP Full time
About the Role

We are seeking a skilled Credit Controller to join our team at Workman LLP. As a key member of our commercial property management team, you will be responsible for managing arrears across a diverse portfolio of clients, ensuring timely collection of payments and maintaining strong relationships with tenants and colleagues.

Your primary focus will be on reviewing and managing the arrears of client investments, employing effective chasing and collection techniques to minimize defaults. You will also be required to produce regular arrears reports with analysis and present to Property Managers and clients as needed.

Key Responsibilities
  • Communicate effectively with tenants via phone, email, and letter to resolve arrears and maintain positive relationships.
  • Maintain accurate tenant databases and proactively contact tenants based on their payment history.
  • Review daily bank downloads to assist Treasury teams with correct allocation of incoming funds.
  • Reconcile tenant accounts and instruct collection agencies or legal action where authorized.
  • Perform other duties as required to ensure the smooth operation of the credit control department.
Requirements
  • A proactive and practical approach to work, with excellent communication skills and the ability to build strong relationships with colleagues and clients.
  • Maths and English GCSEs at grade 9-4/A-C, with good numeracy skills and proficiency in Microsoft Outlook and Excel.
Why Workman?
  • Enjoy a hybrid working arrangement, with a minimum of three days in the office, and a full-time contract with core hours of 10am-4pm.
  • Take advantage of study support, discretionary annual bonuses, and a range of lifestyle benefits, including gym membership and cycle-to-work schemes.
  • Be part of a dynamic and supportive team, with opportunities for professional growth and development.


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