Service Director

7 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CBW Staffing Solutions Ltd Full time £75,000
Service Director Opportunity

CBW Staffing Solutions Ltd is seeking an experienced Service Director to lead the Service and Maintenance division. The successful candidate will be responsible for holding overall accountability for the successful planning, direction and coordination of business operations.

Main Responsibilities:
  • Manage all financial budgets, P&L, and technical issues.
  • Manage agreed KPI and SLAs.
  • Responsible for managing the delivery of HVAC projects.
  • Responsible for sales and delivery of works.
  • Recruitment of any new staff required on sites.
  • Responsible for the technical development of all staff, which will include annual appraisals.
  • Management of client relationships on a daily basis.
  • Management of all reports.
  • Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

Requirements:
  • Qualified in HVAC engineering discipline; C&G, HNC, HND or higher.
  • Proven background in understanding of budgets and P&L.
  • Strong technical engineering understanding.
  • Sales experience would be an advantage.
  • Previous experience of managing large engineering teams.
  • Experience of service delivery to high profile technical clients.
  • Ability to communicate both verbally and in writing with all levels of staff and clients.
  • Ability to manage and prioritise a demanding and varying workload.
  • Ability to deliver projects on time and on budget.

Package:
  • Salary up to £75k + car allowance.
  • Bonus.
  • 31 days holiday.
  • Healthcare.
  • Pension.

Apply:
For this exciting opportunity, please apply with your full CV to CBW Staffing Solutions Ltd.

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