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Medical Receptionist

2 months ago


Bushey, Hertfordshire, United Kingdom Attenborough Surgery Full time
About the Role

We are seeking a highly skilled and organized Medical Receptionist to join our team at Attenborough Surgery. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.

Key Responsibilities
  • Greet and direct patients as they arrive for appointments, ensuring a warm and welcoming experience.
  • Deal with telephone requests and enquiries in a professional and courteous manner.
  • Process repeat prescription requests and make appointments for practice patients with the appropriate healthcare professional.
  • Process requests for home visits and take and deliver messages as required.
  • Update patient computer records and maintain accurate and confidential records.
  • Inform patients of test and investigation results and provide general administrative support to the practice team.
Requirements
  • GCSEs in Maths and English.
  • Customer Service experience.
  • Call centre experience.
  • General computer skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.