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Facilities Operations Coordinator
2 months ago
About the Role:
The Galbraith Property Management Team is seeking a highly motivated and organized individual to join our team as a Facilities Administrator. As a key member of our team, you will be responsible for providing operational facilities management support across our portfolio of UK managed properties.
Key Responsibilities:
- Ensure full Health & Safety compliance of the managed property portfolio, arranging regular risk assessments and audits.
- Carry out regular on-site building checks across the portfolio, report/record any maintenance or H&S issues and implement any required actions after liaison with Property Manager.
- Respond appropriately to emergencies or urgent issues as they arise.
- Work effectively with third party contractors, monitoring performance against Key Performance Indicators (KPI's) and Service Level Agreements (SLA's).
- Liaise with occupier representatives in connection with the day-to-day operation of the building(s).
- Helpdesk; Raise Purchase Orders when required, process supplier invoices and resolve any associated queries.
- Take regular meter readings for all Utilities and e-mail these to Service Providers to ensure accuracy of charges.
- Assist in the monitoring of vacant/void property in line with the clients' insurance policy.
- Administer the Facility Services Records, maintaining key information including the creation and maintenance of registers (e.g. contractor's names, contact details, key holders etc.).
- Add and maintain all records associated with the planned and reactive services tasks contained within the Facility Services Records.
- Carrying out any other periodic inspections as instructed by the Property Manager.
- Assist in delivering client KPIs as identified within the agreed PMA (Property Management Agreement).
- Assist in the smooth transition of properties into management and ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
Requirements:
- Full UK Driving Licence.
- Strong digital and IT skills with the ability to learn and understand new systems.
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
- IOSH or NEBOSH Qualification is desirable but not essential. Training will be provided.
- Previous experience of working within construction/facilities/building management position.
What We Offer:
- Strong customer service skills to ensure all issues are responded to in a timely manner, with consistent communication to users throughout.
- The role comes with a competitive salary along with our perks & benefits package which includes enhanced holidays, company pension, employee assistance programme, Perkbox, cycle to work scheme, car salary sacrifice scheme, life insurance, annual training budget and employee referral scheme.
