Customer Sales Representative

14 hours ago


Derby, Derby, United Kingdom CV-Library Full time
Job Description

We are seeking a highly motivated Sales and Customer Relationship Lead to join our Business Development Department. This role will be responsible for managing the sales pipeline, updating sales metrics, and providing customer support.

Responsibilities:
  • Manage the sales pipeline, including bid/no-bid tracker and customer feedback.
  • Update sales metrics in conjunction with the Commercial Manager.
  • Utilize customer portals to extract proposals, manage them, and upload responses.
  • Research target customers and identify opportunities for growth.
  • Project manage customer projects, including link calls and feedback on progress.
  • Sales pitches to new and existing customers.
  • Basic commercial cover on pricing updates, schedule agreement process, and pricebook updates.
  • Customer and internal problem solving.
  • Advanced Excel skills to support price review, testing, and negotiation preparation.
  • Candidate negotiation support, scenario planning, and deal closing in conjunction with the Commercial Manager.
  • Joint ownership of the customer on-boarding matrix.
  • Ownership of key customer accounts.
  • Liaison with different company departments to resolve customer issues and promote satisfaction.

Person Specification:

  • Previous experience working to aerospace standards.
  • Attention to detail.
  • Good teamwork and individual work capability.
  • Self-driven with a positive outlook.
  • Excellent communication skills.

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