Account Manager
4 weeks ago
Job Title: Account Manager
Job Summary:
We are seeking an experienced Account Manager to join our team at Daisy Corporate Services Trading Limited. As an Account Manager, you will be responsible for driving net growth and increasing product penetration into our existing customer base.
Key Responsibilities:
- Develop and maintain strong relationships with existing customers to increase product penetration and drive net growth.
- Identify and pursue new business opportunities through effective questioning and engagement with customers.
- Manage a pipeline of opportunities and record all data in our CRM system.
- Provide high-level service and recommendations to customers, working closely with support and specialist teams.
- Resolve common customer issues 'live' and on first call, and raise cases with customer service for issues that cannot be resolved.
- Communicate with customers at all times to ensure that cases are resolved to their satisfaction.
Requirements:
- Extensive experience in Account Management, with a proven track record of building and closing won sales on large size customers.
- Clear understanding of the objectives of commercial businesses across multiple verticals.
- Ability to demonstrate the sales process and comfortably demonstrate Daisy's core products into a commercial business at all senior levels.
- Clear and articulate written and verbal communication, with a customer-centric attitude.
- Ability to manage a base of existing customers with world-class account management.
What We Offer:
- 25 days' holiday, plus bank holidays, and an additional day for each year of service up to 30 days.
- Holiday purchase scheme.
- £500 referral scheme bonus.
- Professional development to help you achieve your personal goals.
- Eye care vouchers available and discounted Medicash membership.
- Sim deals for you and your family/friends.
- Access to discounts and savings at over 1,200 retailers.
About Us:
Daisy Corporate Services Trading Limited is a leading provider of telecommunications services. Our ethos is simple: the more you put in, the more you get out. We have been awarded a 2-Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
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