Operations Excellence Specialist

1 week ago


Birmingham, Birmingham, United Kingdom Airtech Solutions Full time
Job Overview

Airtech Solutions, a leading provider of specialist ventilation solutions for the social housing sector, is seeking an Operations Excellence Specialist to drive the development and implementation of standard operating procedures across its field-based workforce.

About the Role

This critical position will oversee the creation, management, and continuous improvement of SOPs to set benchmarks for delivery standards in key areas such as safety, productivity, installation quality, customer communication, and stock management.

  • Create and implement comprehensive SOPs that align with company policies, regulatory requirements, and industry standards.
  • Conduct regular audits, investigations, and reviews to measure progress and effectiveness of training programs.
  • Collaborate closely with HR and H&S departments to ensure compliance with company-wide policies and codes of conduct.
  • Develop strategic plans to mitigate disruption and maximize positive outcomes in response to regulatory changes.
Requirements
  1. 5+ years of experience in implementing and enforcing SOPs and/or training programs across remote workforces in multiple disciplines.


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