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Exceptional Care Leader
1 month ago
**Job Title:** Registered Domiciliary Care Manager
**About the Role:** We are seeking a dedicated and passionate individual to lead our premium care organization. As our Registered Manager, you will be responsible for overseeing all aspects of our care services, ensuring we deliver exceptional quality that consistently exceeds client expectations.
**Key Responsibilities:**
- Drive Regulatory Excellence: Oversee all aspects of CQC compliance, aiming for "Outstanding" ratings.
- Fuel Business Growth: Develop strategies to meet and exceed budgeted care hours, fostering sustainable growth while maintaining exceptional quality.
- Champion Quality Assurance: Implement robust quality processes, conducting regular internal audits and exceeding 96% success rates.
- Build a High-Performing Team: Lead recruitment, retention, and motivation efforts, fostering a positive, supportive work environment where your team thrives.
- Prioritize Client Satisfaction: Secure a 95%+ client satisfaction rating through ongoing feedback and service reviews. Be a champion for their needs.
- Forge Community Connections: Build strong relationships with local partners, solidifying our organization as a leading provider of care services.
**Qualifications and Experience:**
- NVQ Level 5 in Health and Social Care (preferred)
- Minimum 3 years of experience as a Registered Manager in a similar setting
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- A passion for delivering exceptional care
**Working Hours:** Monday to Friday, Weekend availability, In-person work
**Salary:** £35,616.00 - £42,000.00 per year, including a bonus scheme and performance bonus, plus benefits such as company events, company pension, and on-site parking.
