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Senior Client Relationship Manager
2 months ago
Ebury is a leading FinTech firm that offers a range of innovative payment solutions. We are seeking an experienced Senior Client Relationship Manager to join our team.
Key Responsibilities- Develop and maintain strong relationships with our enterprise-level clients, providing exceptional service and support.
- Drive commercial growth and identify new opportunities for our clients, leveraging our payment solutions and expertise.
- Lead a team of Client Services Executives, providing guidance and support to ensure seamless delivery of our services.
- Monitor and analyze client data to identify trends and areas for improvement, driving operational and commercial success.
- Collaborate with internal stakeholders to drive departmental change and process improvement, ensuring our services meet the highest standards.
- 5+ years of client management experience in the FX or Fintech industry.
- Demonstrable line or team management experience in a client-facing setting.
- Strong analytical skills, with the ability to dive deep into data and generate insights for our clients.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Commercial awareness and the ability to identify new opportunities for growth.
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. We are headquartered in London and have a presence in over 25 countries worldwide. Our office is located in High Wycombe, with easy access to the town's train station and Junction 4 of the M40.
We believe in inclusion and diversity, and we want you to be whoever you want to be. If you're passionate about delivering exceptional client service and driving commercial growth, we'd love to hear from you.
