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Business Development Manager

2 months ago

Smethwick, Sandwell, United Kingdom DPDgroup Full time

Job Summary

We are seeking a highly skilled Business Development Manager to join our team at DPDgroup. As a Business Development Manager, you will be responsible for driving revenue growth and developing a continuous pipeline of prospects to achieve our company's aligned revenue targets.

Main Responsibilities

  • Identify and develop a prospect funnel sufficient in size to fund new business targets as per the Company strategic plan.
  • Monitor performance of new customers to ensure they trade to an agreed profile. Agree and deliver action plans if variances occur.
  • Aim to successfully handover all new accounts within a 13-week period to the relevant Account Manager.
  • Demonstrate commercial awareness through the need to maximise contribution and revenue generating streams such as surcharges on accounts.
  • To adhere to the relevant onboarding and implementation processes for new customers to ensure a smooth transition to DPDgroup, including bespoke operations or contract negotiations where required.
  • Achieve all portfolio product targets and embrace all new products as and when launched by the company.
  • Obtain all the correct documentation and information required for all accounts, particularly those where specific or bespoke requirements are identified and variations of terms need to be negotiated.
  • To strive for the + qualification criteria each year.
  • Update and manage a SalesForce database ensuring compliance at all times.
  • Ad hoc reporting or project requirements as set by General Manager - Business Development.

Requirements

  • You will be passionate about delivering amazing service every day. Your career history will demonstrate experience in high-level, corporate business development and a strong network of contacts within the industry and target markets.
  • You will have a natural ability to engage with internal and external customers both face-to-face and over the phone, delivering outstanding customer service to ensure our customers' expectations are met.
  • You will possess outstanding communication, negotiation, and influencing skills with the ability to drive and implement change quickly.
  • You will also need to:
    • Understand the needs of the customer in an ever-demanding marketplace.
    • Have excellent communication and influencing skills. Be comfortable liaising with all stakeholders.
    • Be proficient at presenting and able to put key points across in a clear and concise manner.
    • Have good organisational and time management skills.
    • Have the ability to work well under pressure, managing multiple priorities.
    • Be enthusiastic, motivated, and results-driven.
    • Demonstrate the core values of DPDgroup DNA.

About Our Benefits

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

  • Holiday trading.
  • Enhanced maternity and paternity package.
  • Free life assurance of 4 x salary on joining the pension scheme.
  • Health Kiosks visiting every location.
  • Vitality at Work.
  • Free On-Site Parking.
  • Discounted shopping from 's of retailers, including up to 5% off supermarket shopping.
  • Milestone Days off to celebrate with your family and friends.
  • For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.