Housekeeping Operations Manager

4 weeks ago


Girvan, South Ayrshire, United Kingdom Turnberry Resort, Scotland Full time

At Turnberry Resort, Scotland, we are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team.

The successful candidate will be responsible for overseeing the quality of work produced in all areas of Housekeeping and Laundry Department, ensuring that our high standards of cleanliness and hygiene are maintained.

Key responsibilities will include:

  1. Representing the Housekeeping department at morning operational meetings to ensure full knowledge of VIP arrivals and any guest complaints.
  2. Facilitating guest requests in a prompt manner, via our internal systems.
  3. Adhering to all Forbes and Trump brand standards and implementing any changes to standards.
  4. Working towards achieving audit targets/scores for hygiene and cleanliness for the whole resort.

As a key member of our Housekeeping team, you will be responsible for ensuring that our guests receive the highest level of service and that our resort maintains its reputation for excellence.

If you have a passion for delivering exceptional customer service and a proven track record in Housekeeping management, we would love to hear from you.



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