CX Transformation Lead
6 days ago
- Develop and maintain a team of CX Consultants to support existing customers and collaborate with internal Sales teams to scope solutions to customer problems.
- Work closely with the Customer Success team to empower existing clients, ensuring they leverage the capabilities of our SmartAgent product & Amazon Connect.
- Maintain a deep understanding of AWS and Amazon Connect updates, educating clients on best practices to optimize their customer experience.
- Provide support and leadership in managing CX Consultants while actively developing a framework for the growth of the CX Consultancy team.
About Gamma
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish, and Benelux business markets. We are committed to delivering exceptional customer experiences through our innovative products and services. Our company culture values collaboration, innovation, and customer satisfaction.
About the Location
This role is based in our Manchester office, which is easily accessible by public transportation. The location offers a great balance between urban and natural surroundings, making it an attractive choice for those who value quality of life. The salary for this role reflects the importance of the position in driving business success.
-
CX Transformation Leader
2 weeks ago
Manchester, United Kingdom Michael Page (UK) Full timeCX Transformation Leader:We are seeking an experienced CX Transformation Leader to join our team. As a key member of our leadership team, you will be responsible for leading the development and execution of a comprehensive customer strategy that aligns with organisational goals to improve service quality and increase patronage.Your Key...
-
Lead Cx Consultant
4 weeks ago
Manchester, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Cx Consultant Lead
6 months ago
Manchester, United Kingdom Gamma Telecom Full time**Who are we looking for?** We are seeking a **CX Consultant Lead** to join our Manchester based team. In this role you will play a pivotal part in developing and maintaining a team of CX Consultants who will play a crucial role in supporting our existing customers and collaborating with internal Sales team to scope solutions to our customers...
-
Lead CX Consultant
4 weeks ago
Manchester, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
4 weeks ago
Manchester,, Greater Manchester, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
1 month ago
Manchester, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
4 weeks ago
Manchester, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
4 weeks ago
Manchester, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
4 weeks ago
Manchester Area, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
4 weeks ago
Manchester Area, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
Lead CX Consultant
4 weeks ago
Manchester Area, United Kingdom Gamma Full timeA bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME...
-
CX Team Lead
2 weeks ago
Manchester, United Kingdom Gamma Full timeAbout Gamma: We are Gamma, a leading provider of Unified Communications as a Service (UCaaS) solutions, serving the UK, German, Spanish, and Benelux business markets. Our company is expanding its UCaaS presence in Europe, focusing on digital automation and delivering Gamma-powered services to SME customers through a network of channel partners.Your Job...
-
Digital CX Strategist
2 weeks ago
Manchester, United Kingdom Michael Page Full timeSenior CX RoleWe are seeking an experienced Senior CX Strategist to transform the way customers interact with and experience services across digital, operational, and strategic channels. This is an exciting opportunity to redefine customer journeys, modernise outdated processes, and deliver a truly customer-first approach for a high-profile public-facing...
-
Lead Cx Consultant
6 months ago
Manchester, United Kingdom Gamma Full timeWe understand that the best business partnerships are genuine, and trust comes easily when you have the right partner beside you. That’s why we place relationships at the heart of everything we do. A different breed of communications provider. Loyal. Supportive. Reliable. By your side. Together, we can accomplish extraordinary things - we can be...
-
CX Consultancy Team Lead
1 week ago
Manchester, United Kingdom Gamma Full timeAbout the Position: We are looking for a talented CX Consultancy Team Lead to join our team in Manchester. In this role, you will lead a team of CX Consultants who will work closely with internal Sales teams to scope solutions to our customers' problems. You will maintain a deep understanding of the latest AWS and Amazon Connect updates and educate clients...
-
Transformation Lead in Perinatal Care
60 minutes ago
Manchester, United Kingdom Transformation Unit Full timeAbout the JobThe Transformation Unit is excited to offer the opportunity to join our team as a Transformation Lead in Perinatal Care. This role will play a critical part in transforming maternity services in Greater Manchester, focusing on improving safety, quality, and patient experience.We are seeking a skilled and experienced professional with a passion...
-
Head Of Cx
3 weeks ago
Manchester, United Kingdom Michael Page (Uk) Full timeTransformational CX leaderSenior leadership role in ManchesterAbout Our Client This forward-thinking organisation plays a pivotal role in shaping public services across Greater Manchester, focusing on delivering seamless, customer-centric experiences. Committed to innovation, inclusivity, and operational excellence, the company is undergoing transformative...
-
Transformation Lead for Patient Experience
2 weeks ago
Manchester, United Kingdom Transformation Unit Full timeAs a Transformation Lead for Patient Experience, you will play a vital role in shaping the future of the Transformation Unit. We are seeking a motivated Band 5/6 Health and Wellbeing Nurse to join our team in Wythenshawe Orthopedic Fracture Clinic. This is an exceptional opportunity to work closely with the multidisciplinary team to ensure patients receive a...
-
Head Of Cx
3 weeks ago
Manchester, United Kingdom Michael Page (Uk) Full timeTransformational CX leader Senior leadership role in Manchester About Our Client This forward-thinking organisation plays a pivotal role in shaping public services across Greater Manchester, focusing on delivering seamless, customer-centric experiences.Committed to innovation, inclusivity, and operational excellence, the company is undergoing transformative...
-
Customer Experience Transformation Lead
2 weeks ago
Manchester, United Kingdom Michael Page Full timeTransformative OpportunityThis role offers a chance to lead customer experience transformation, champion digital enhancements, and deliver lasting change. As Customer Experience Transformation Lead, you will redefine customer journeys, modernise outdated processes, and embed a culture of customer excellence.Key Responsibilities:Redefine customer journeys:...