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Prisoner Custody Officer

2 months ago

Oxford, Oxfordshire, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and dedicated Custody Officer to join our team at Oxford Crown & Magistrates Court. As a key member of our Prisoner Escort and Custody Services, you will play a vital role in ensuring the safe and secure transportation and custody of detainees.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their physical and mental wellbeing.
  • Search property or people as required, maintaining a high level of professionalism and discretion.
  • Ensure food and drink are available to detainees, adhering to dietary requirements and cultural sensitivities.
  • Complete paperwork and data entry for the day, maintaining accurate records and adhering to company policies.
What We Offer

As a Custody Officer with Serco, you will benefit from:

  • A competitive base salary and opportunities for career progression.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A supportive team environment, promoting diversity, inclusion, and employee wellbeing.
  • A range of benefits, including pension, life insurance, and access to exclusive discounts and deals.
Requirements

To be successful in this role, you will need:

  • A current valid driver's license.
  • Reasonable fitness levels, enabling you to perform the physical demands of the job.
  • Excellent written and verbal communication skills, with the ability to manage and control all situations.
Our Assessment Process

Our recruitment process includes:

  • An online assessment, sent via email upon application.
  • A briefing call to assess eligibility.
  • A competency-based virtual interview.
  • A short role-play and written exercise.

Please note that all roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.