Enterprise Data Centre Support Specialist
1 day ago
We are seeking an experienced Enterprise Data Centre Support Specialist to join our team. As a support specialist, you will be responsible for providing technical support to our customers, resolving issues and improving overall customer satisfaction.
Responsibilities:
- Provide technical support to customers, resolving issues and improving overall customer satisfaction
- Develop and implement process improvements to increase efficiency and reduce downtime
- Collaborate with other departments to ensure seamless integration of services
Requirements:
- 5-12 years of experience in data centre infrastructure operations support and server administration
- Technical support experience required, resolving customer issues and improving overall customer satisfaction
- Proficiency in two or more of the following areas: power capacity allocation, incident management and resolution, data centre design, commissioning, and operational best practices
Preferred Qualifications:
- Bachelor's degree or relevant work experience
- CNET CDCDP or CDCMP
- 5+ years of enterprise data centre experience
Estimated Salary: $100,000 - $160,000 per year
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