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IT Systems Administrator

2 months ago


London, Greater London, United Kingdom In Technology Group Limited Full time
{"title": "Job Description", "content": "Job Summary

We are seeking an experienced IT Systems Administrator to join our team at In Technology Group Limited. As a key member of our IT department, you will be responsible for the daily operations of our IT systems, ensuring security, reliability, and maintenance of service levels.

Key Responsibilities
  • Manage, maintain, and support our IT systems, ensuring integrity, security, and reliability.
  • Develop and execute maintenance schedules.
  • Update the IT Service Manager or IT Service Administrator on any system issues impacting service operation.
  • Troubleshoot and implement root fixes for systems-related issues.
  • Resolve issues affecting Trust services, including liaising with third-party suppliers.
  • Ensure critical system issues are resolved promptly in line with departmental standards.
  • Provide support on escalated issues and train service team members on resolution techniques.
  • Deliver technical training to the service team to enhance their support capabilities.
  • Create and maintain systems documentation, delegating tasks as appropriate.
  • Identify technical knowledge gaps within the team and deliver relevant training.
  • Generate monthly systems reports.
  • Provide and coordinate out-of-hours support for scheduled and emergency scenarios.
  • Communicate system downtimes to users after consulting with the IT Systems Manager and Director of IT.
Requirements
  • Experience in developing, managing, and supporting systems, services, networks, and infrastructure.
  • Providing IT services for a large user base (approx. 2000), including web access, data storage, email services, network printing, backups, and various software packages.
  • Current IT best practices, standards, and statutory requirements.
  • Virtual platforms including servers, storage, and backups.
  • Multiple versions of Windows Server.
  • Supporting SQL servers.
  • Management information systems.
  • Mobile device management systems.
  • Active Directory setups.
  • Email platforms, both local and cloud-based.
  • Network services such as DHCP, DNS, LDAP, 802.1x, wireless, and VPN.
  • Firewall and filtering.
  • Windows and Apple Mac systems, software, and services.
What We Offer
  • A competitive salary and annual bonus.
  • Life insurance and health insurance.
  • Great holidays, including Bank Holidays.
  • Training and certifications.
  • A supportive and collaborative work environment.
", "lang_code": "en-US"}