Platform Lead

4 days ago


London, Greater London, United Kingdom Tokio Marine HCC Full time
About the Role

We are seeking a highly skilled Platform Lead - Data Centre Services to join our team at Tokio Marine HCC. As a key member of our infrastructure team, you will be responsible for leading the technical management of our data centre services and ensuring that we deliver high-quality solutions to our customers.

In this role, you will oversee the day-to-day technical work of our hosting platform team, including hands-on technical work and direct oversight over ongoing team workload, projects, implementations, upgrades and time-critical operational issues. You will also be responsible for managing the vulnerability and security scores for all platform systems and ensuring best practices are used for availability and security.

We are looking for someone with a strong background in IT infrastructure, excellent leadership skills and the ability to work collaboratively as part of a global team. If you have experience working with Microsoft Windows Server, Azure Site Recovery and RedHat Linux, and are familiar with ITIL processes, we would love to hear from you.

The successful candidate will have 3-5 years' experience working in a hosting support team and possess a passion for delivering exceptional customer service. You will also have experience creating ServiceNow process flows and leading projects.

We offer a competitive salary and benefits package, including opportunities for career growth and professional development. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Lead the hosting platform team and ensure the availability, performance and capacity of servers, storage and backup solutions.
  • Provide technical leadership and day-to-day management of a team of System Administrators.
  • Manage vulnerability and security scores for all platform systems and ensure best practices are used for availability and security.
  • Work within an ITIL framework to ensure all changes are fully documented and release processes are followed.
  • Collaborate on the design and delivery of projects, ensuring solutions are 'designed for service' in the Production environment.

About Us

Tokio Marine HCC is a leading provider of insurance and reinsurance solutions, with a reputation for excellence and innovation. Our company offers a competitive salary and employee benefit package, including opportunities for career growth and professional development.


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