Systems Support Analyst

4 weeks ago


Leamington Spa, Warwickshire, United Kingdom National Grid Full time

About the Role

Nemo Link is a crucial cross-border asset within the energy transition, owned and operated by National Grid Interconnector Holdings Limited and the Belgian Elia Transmission. As a Systems Support Analyst, you will be part of a dynamic international team that manages this asset.

We are looking for a hands-on, experienced IT professional who is interested in working on a broad range of topics, including Office 365/Azure administration and assuring data quality in our DMS/AMS. The successful candidate will have strong problem-solving skills, a willingness to help others, be resourceful, and have an eye for detail.

About You

  • Experience with Office 365 administration and/or previous experience working with MS Azure.
  • IT support or service desk experience.
  • SharePoint management experience.
  • Willingness to help others and support problems through to resolution.
  • Strong problem-solving skills and an eye for detail.
  • An appreciation of change control and experience in managing change.
  • Ability to take initiative and act in a proactive manner.

What You'll Get

  • A competitive salary between £46,000 – £58,000 – dependent on capability.
  • An annual performance bonus.
  • 26 days annual leave (plus bank holidays).
  • The option to buy additional or sell holiday days.
  • Generous contributory pension scheme.
  • Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees, and time off for study leave.
  • Access to flexible benefits, including a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines, and matched charity giving.
  • Family care benefits, including a back-up care service for when your usual care arrangements fall through.
  • Access to apps that support health, fitness, and wellbeing.

About Us

National Grid is at the forefront of the energy transition, operating across the UK, Europe, and US, developing, operating, and investing in large-scale clean energy infrastructure. We're helping to accelerate society's drive towards net zero while maintaining security of supply today.



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