Sales Support Professional

4 days ago

Dover, Kent, United Kingdom Morgan Jones Full time
About the Role

We are seeking a highly motivated and organized Sales Support Executive to join our team at Morgan Jones Ltd. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Re-engage clients who have paused their usage to increase volume.
  • Foster relationships with existing clients through proactive communication.
  • Promote additional products to clients.
  • Ensure every client interaction reflects positively on the company.
  • Negotiate terms to benefit both the client and the company.
  • Encourage clients to use and register on the company's Portal.
  • Respond to and resolve client queries and requests efficiently.
  • Obtain referrals and build a pipeline of new business opportunities.
Why Work with Us?

As a Sales Support Executive at Morgan Jones Ltd., you will have the opportunity to work in a dynamic and supportive environment with a team of professionals who are passionate about delivering exceptional customer service.

  • Job Security: Be part of a successful company with a strong industry presence.
  • Modern Office: Work in a newly refurbished and safe office environment.
  • Competitive Salary: Enjoy a salary between £22,500 - £24,000 with annual pay reviews.
  • Career Development: Access regular training and coaching for career growth.
  • Supportive Team: Join a friendly, knowledgeable, and professional team.
  • Incentives: Benefit from reward schemes and regular incentives.
Essential Skills
  • Customer Focus: Strong commitment to delivering excellent customer service.
  • Engagement: Ability to effectively engage clients and overcome objections.
  • Technical Proficiency: Proficient in Microsoft Office and other relevant tools.
  • Communication: Excellent verbal and written English skills.
  • Multitasking: Capable of managing multiple tasks and prioritising urgent issues.

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