Transport Operations Manager

2 weeks ago


Glasgow, Glasgow City, United Kingdom Wayfair Full time
Take the next step in your career with Wayfair

This role involves actively managing, motivating, and engaging our partner driving teams at debrief. You will lead from the front, be visible, and committed to nurturing a team to drive key performance indicators and meet customer expectations.

Responsibilities:
  • Proven success in operating within a fast-paced warehouse, logistics, distribution, or transport environment.
  • Strong communication skills, both verbally and written, to effectively engage and motivate teams.
  • Ability to quickly understand a challenge and pivot the team to minimize negative impacts.
  • Experience in basic routing techniques and monitoring positive/negative driving trends.
  • Awareness and skill in delivering a positive customer experience repeatedly.
  • Good IT skills (e.g., Google/Microsoft).

About Wayfair
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer.

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