Customer Service Ambassador

1 week ago


Sherborne, Dorset, United Kingdom Chartwells - Independent Full time

Are you a team player with a passion for food and people? Do you thrive in a fast-paced environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a full-time basis, contracted to 40 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognizes employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

  • Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness, and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mindset
  • Have experience within a similar catering-related role, but this isn't essential.

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength



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