Senior Maintenance Director

1 day ago


Eastleigh, Hampshire, United Kingdom Hays Construction and Property Full time

Hays Construction and Property invites applications for the position of Responsive Repairs Senior Operations Manager, in collaboration with Abri, a large-scale housing provider.

Abri's mission is to provide excellent living conditions for its 114,000 customers across 50,000 homes and community assets. They aim to create environments where residents feel valued and supported.

To achieve this, Abri is investing £689m over the next decade to improve building safety and energy efficiency. Furthermore, they plan to construct 10,000 new homes by 2030.

This senior operations manager will work closely with the finance business partner and directors to optimize budget forecasting and reconciliation. Key responsibilities include managing customer feedback, escalating complex complaints, and ensuring high-quality services.

Responsibilities:
  • Forecast and reconcile budgets
  • Oversee customer feedback and resolve complex complaints
  • Ensure delivery of high-quality services

The selected candidate will receive a competitive salary of up to £72,000 annually, complemented by a comprehensive benefits package featuring a contributory pension scheme, flexible/hybrid working arrangements, staff discounts, professional development opportunities, and well-being support.



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