Medical Secretary, Trauma Specialist

2 months ago


Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Secretary to join our Trauma Department at Gateshead Health NHS Foundation Trust. As a key member of our team, you will provide administrative support to our healthcare professionals, ensuring the smooth operation of our services.

Key Responsibilities
  • Develop close working relationships with secretarial colleagues and other staff within the Trauma Department
  • Ensure accurate and timely typing of correspondence and forwarding to healthcare professionals
  • Participate in ongoing training and professional development to enhance your skills and knowledge
  • Handle sensitive information with confidentiality and discretion
  • Maintain a professional image of the Trauma Services and Gateshead Health NHS Foundation Trust
  • Adhere to Trust policies and procedures, including information management and technology security
  • Liaise with other healthcare agencies and departments to maintain good communication links
  • Work with various software programs, including Winscribe, CareFlow, and Medirota
  • Minute taking and typing of clinical correspondence
  • Enquiries and complaints handling
  • Filing and record management
  • Participate in performance appraisals and contribute to the development of the Trauma Department
Person Specification

We are looking for an individual with:

  • Essential qualifications: RSA 2 in Typing or Word Processing or equivalent experience
  • Desirable qualifications: NVQ 2 Certificate in Business Administration or equivalent experience
  • Experience of working in an NHS or healthcare environment
  • 2 years of experience in a secretarial or office environment
  • Proficiency in Microsoft Office packages
  • Desirable skills: Audio Typing, knowledge of Careflow system, understanding of medical terminology


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