Student Support and Engagement Liaison

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Bournemouth University Full time
About the Role

Bournemouth University is committed to creating a supportive and inclusive learning environment. We are seeking a highly skilled and empathetic individual to join our Student Services team as a Student Support and Engagement Coordinator.

This is a fixed-term part-time position, covering a maternity leave, and may also be considered as a secondment opportunity. The successful candidate will provide first-line support to students, addressing wellbeing issues and concerns, and serve as a link between faculties and Student Services.

We are looking for someone with exceptional interpersonal skills, including empathy and the ability to work within professional boundaries. The ideal candidate will have a good understanding of confidentiality and data protection issues and be able to demonstrate a confident approach in dealing with challenging situations.

The role requires excellent communication, literacy, and IT skills, as well as the ability to work independently and as part of a team. The successful candidate will be able to multitask efficiently, remain calm under pressure, and be fully aware of professional boundaries.

Bournemouth University values diversity and is committed to creating an inclusive working environment. We welcome applications from candidates with diverse backgrounds and experiences.

Key Responsibilities:

  • Provide first-line support to students, addressing wellbeing issues and concerns
  • Serve as a link between faculties and Student Services
  • Work collaboratively with the team to ensure effective student support
  • Develop and maintain relationships with students, staff, and external partners

Requirements:

  • Excellent communication, literacy, and IT skills
  • Ability to work independently and as part of a team
  • Exceptional interpersonal skills, including empathy and professional boundaries
  • Good understanding of confidentiality and data protection issues

How to Apply:

Please submit your application, including a cover letter and CV, to our website. We look forward to receiving your application.



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