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Customer Service Representative

1 month ago

Ongar, Essex, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and passionate individual to join our team as a Customer Service Representative at our Ongar Esso Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to achieve sales targets, and maintaining a high level of store standards.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
  • Maintain a high level of store standards, ensuring a clean and safe environment for customers and colleagues.
  • Participate in seasonal, community, and charity events, contributing to a positive and inclusive store atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with opportunities for flexible working arrangements.
  • Access to a range of benefits, including holiday pay, pension scheme, and wellbeing services.
  • Uniform and equipment provided, with opportunities for career development and progression.

Requirements

  • A passion for delivering exceptional customer service, with a strong focus on customer satisfaction.
  • The ability to work collaboratively with colleagues, building strong relationships and contributing to a positive team environment.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to express your interest in this exciting opportunity.