Front Office Receptionist
4 weeks ago
Why work with us?
At Apex Hotels, we're passionate about delivering exceptional guest experiences. As a Front Office Receptionist, you'll play a vital role in creating warm and welcoming moments for our guests.
You'll be responsible for ensuring a seamless check-in and check-out process, providing accurate information about our hotel facilities and services, and offering a personal touch to every guest interaction.
We're looking for someone who is friendly, efficient, and has a genuine desire to provide outstanding customer service. If you're a team player who is passionate about delivering exceptional experiences, we'd love to hear from you.
Key responsibilities:
- Greet guests with a warm welcome and a smile
- Ensure a smooth check-in and check-out process
- Provide accurate information about hotel facilities and services
- Answer phone calls and emails
- Create a fun and engaging environment for our guests
What we offer:
- A competitive rate of pay
- A generous range of employee benefits, including 29 days holiday and access to an external Employee Assistance Programme
- Opportunities for training and development from day one
- A fun and supportive team environment
What we're looking for:
- Excellent communication and interpersonal skills
- A customer-focused attitude
- Ability to work efficiently and effectively in a fast-paced environment
- Self-awareness and ability to evaluate own work
We're an innovative and thriving business, and we're excited to welcome a new team member to our Front Office team. If you're passionate about delivering exceptional guest experiences, we'd love to hear from you.
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