Apple Retail Store Director

2 days ago

Maidstone, Kent, United Kingdom Select Tech Group Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to lead our team in Maidstone. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and maintaining a high-performing store environment.

Key Responsibilities
  • Revenue Growth: Develop and execute strategies to achieve and exceed sales targets, while managing costs and optimizing resources.
  • Customer Experience: Foster a culture of excellence, ensuring every customer interaction is personalized, engaging, and memorable.
  • Team Leadership: Coach, develop, and motivate your team to achieve their full potential, providing constructive feedback and guidance.
  • Store Operations: Oversee daily store activities, ensuring seamless execution of tasks, and maintaining a clean, safe, and welcoming environment.
  • Communication: Effectively communicate with the Regional Store Manager, Assistant Manager, and other stakeholders to ensure alignment and collaboration.
  • Training and Development: Implement and manage training programs to ensure team members have the necessary skills and knowledge to excel in their roles.
  • Compliance and Risk Management: Ensure adherence to company policies, procedures, and regulatory requirements, minimizing risk and maintaining a secure environment.
Requirements
  • Leadership Experience: Minimum 5 years of retail management experience, with a proven track record of driving sales growth and leading high-performing teams.
  • Business Acumen: Strong understanding of retail operations, customer behavior, and market trends.
  • Communication and Interpersonal Skills: Excellent communication, coaching, and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Problem-Solving and Adaptability: Ability to analyze complex problems, think critically, and adapt to changing circumstances.
  • Technical Skills: Proficiency in Microsoft Office, with experience in retail management software and systems.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including pension scheme, employee incentives, and employee assistance program.
  • Professional Development: Ongoing training and development opportunities, to help you grow and succeed in your role.

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