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Customer Experience Manager

2 months ago


Dartford, Kent, United Kingdom Zachary Daniels Full time £30,000
Customer Experience Supervisor

We are seeking a highly skilled and experienced Customer Experience Supervisor to join our team at Zachary Daniels. As a Customer Experience Supervisor, you will be responsible for delivering exceptional customer service and leading a team of retail professionals to achieve sales targets and drive business growth.

Key Responsibilities:
  • Lead a team of retail professionals to achieve sales targets and deliver exceptional customer service
  • Develop and implement strategies to drive business growth and improve customer satisfaction
  • Manage and develop a team of retail professionals to achieve their full potential
  • Recruit, induct, and train new team members to ensure they have the skills and knowledge required to succeed in the role
  • Monitor and analyze sales performance and customer feedback to identify areas for improvement
  • Develop and implement plans to improve sales performance and customer satisfaction
  • Collaborate with the Store Manager to achieve business objectives and drive growth

As a Customer Experience Supervisor, you will be a key member of our team and will play a critical role in driving business growth and improving customer satisfaction. If you have a passion for delivering exceptional customer service and leading a team of retail professionals, we would love to hear from you.