Customer Experience Lead
24 hours ago
Job Summary:
We are seeking a skilled Customer Experience Team Lead to join our Nespresso team. As a Coffee Ambassador, you will be responsible for delivering exceptional customer experiences and leading a team of professionals towards the future of experiential retail.
About the Role:
- Act as a true Nespresso brand ambassador, providing tastings and product demonstrations to customers.
- Lead and coach a team of customer-facing staff to deliver an exceptional customer experience.
- Ensure the safe and compliant day-to-day operations of the boutique.
Requirements:
- Proven track record of delivering exceptional customer service.
- Strong knowledge of the retail environment and ability to communicate effectively.
- Passion for coffee and willingness to learn and leverage new knowledge and skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- A fun and dynamic work environment.
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