Store Supervisor Lead
1 day ago
We are seeking a highly skilled and motivated individual to fill the position of Lead Store Team Member at Starbucks in Newmarket, UK. This is an excellent opportunity for someone who is passionate about leading teams and delivering exceptional customer service.
The estimated salary for this role is £12.75 per hour, plus quarterly bonus incentives, offering a competitive total compensation of around £28,000 - £30,000 per annum.
Job Overview:
As a Lead Store Team Member, you will be responsible for overseeing the daily operations of our store, managing a team of baristas, and ensuring that we deliver the highest quality products and services to our customers.
Key Responsibilities:
- Team Management: Lead and motivate a team of baristas to achieve sales targets and provide excellent customer experience.
- Quality Control: Maintain high-quality products by controlling inventory, managing waste, and adhering to health and safety standards.
- Sales Performance: Monitor sales performance, implement promotions, and control costs to drive business growth.
- Customer Service: Foster strong relationships with customers, colleagues, and external partners to ensure a positive brand image.
- Training and Development: Develop and lead training programs to enhance employee skills and knowledge.
Requirements:
- Leadership Experience: Previous experience as a shift supervisor or in a similar leadership role.
- Communication Skills: Excellent communication, leadership, and problem-solving skills.
- Flexibility: Ability to work varied shifts, including evenings and weekends, and adapt to changing priorities and deadlines.
- Attention to Detail: Strong attention to detail and analytical skills to maintain high-quality products and services.
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