Client Services Manager
4 weeks ago
An exciting opportunity has arisen in our Client Relations team, if you are someone who enjoys nurturing relationships and working towards continued company growth, then please apply.
As a Client Services Manager, you will be responsible for managing all service operations at our client's site, including daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies.
The ideal candidate will display knowledge and experience of the following:
- Ensures that everyone understands each other's roles and responsibilities and how they relate to operational and business results.
- Understands financial aspects of the contract through the effective management of agreed Budgets as directed by the AM/AD.
- Ensure that SPS compliance responsibilities are understood and implemented.
- Gives guidance to team to support improvement, creating a culture that rewards teamwork and cooperation.
- Effectively writes reports and proposals in line with SPS organisational standards and requirements.
We are an equal opportunities employer and welcome applications from all qualified candidates.
Please note that all roles will be expected to undertake manual handling duties within their physical capabilities.
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