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Learning and Development Specialist

2 months ago


Bury, Borough of Bury, United Kingdom JD Group Full time
**People Development Advisor - Retail**

**Role Overview:**

As a People Development Advisor, you will be the key point of contact for development throughout our organization. As the face of our development offering, you will play a role in the whole learning cycle, from scoping a learning need to researching and developing a learning solution, and crucially, the delivery of innovative and high-quality development initiatives. These initiatives will vary from face-to-face delivery, to content curation, coaching, and much more.

**Responsibilities:**

  • Scope, design, and deliver performance-focused Learning & Development activity to audiences across the group, in both virtual and face-to-face facilitated sessions.
  • Work with line managers to improve team KPI delivery, identify trends, and work in partnership to improve areas of concern through effective individual and team development activities.
  • Conduct follow-up activity to ensure impact after development interventions; and to inform further learning needs and continuously improve our People Development Offering.
  • Individual and group coaching activities which focus on both personal and professional development to colleagues both on and off development programs.
  • Role-model a growth mindset throughout the business by staying up to date with, and applying, current theory within Learning & Development and adult learning.
  • Advocate for and build a learning culture within the group by sharing their learning and facilitating social learning.
  • Curate high-quality content to share across the group to encourage and enable social and self-directed learning.
  • Uphold ILM Assured quality standards in the delivering of programmes that align.

**Role Objectives:**

  • Effectively scope learning needs within the group using data and evidence as a basis.
  • Design learning interventions that are effective and produce results.
  • Evaluate the effectiveness of learning, further evidencing ROI.
  • Coaching individuals for personal and professional development.
  • Encourage the group's values through embedding into learning.

**Competencies:**

  • 1. Deciding and Initiating Action
  • 2. Adhering to Principles and Values
  • 3. Presenting and Communicating Information
  • 2. Applying expertise and Technology
  • 2. Creating and innovating
  • 2. Delivering results and meeting customer expectations
  • 2. Coping with Pressures and Setbacks
  • 1. Achieving personal work goals and objectives

**Skills and Experience:**

  • Excellent communication skills and stakeholder management.
  • Competency in individual and group coaching skills and techniques.
  • High-quality, passionate, and inclusive learning facilitation skills that create an exciting environment.
  • Can demonstrate a proven track record of their ability to deliver learning activity which is focused on performance development and aligned to business objectives.
  • Experience and ability to scope and design engaging learning experiences that follow proven structure informed by Adult Learning Theory and produce results.
  • A strong commercial mindset with an ability to analyse data to inform further development needs for the individual, the group, and continuously push our development offering.
  • Strong project management skills.
  • Excellent computer literacy skills, including MS Office.
  • An avid learner, with an ambition to progress their personal and professional development and role-model a learning culture.

**Training Requirements for the Role:**

  • The ideal candidate will be qualified to Level 3 in Learning & Development by CIPD or hold other equivalent qualifications.
  • Coaching Skills
  • Learning Facilitation Skills
  • Stakeholder Management
  • Project Management