Mental Health Support Worker

2 weeks ago


Devizes, Wiltshire, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
About the Role

We are seeking a compassionate and resilient Healthcare Support Worker to join our team in our 20-bedded acute ward. As a key member of our multi-professional team, you will play a vital role in providing care and support to individuals with mental health illnesses and disorders.

Key Responsibilities
  1. Deliver high-quality care and recovery interventions to service users, working collaboratively with registered care staff.
  2. Maintain a clean, well-organized, safe, and therapeutic environment, supporting registered care staff to perform standardized environmental assessments.
  3. Deliver psychosocially informed one-to-one and group interventions to positively impact service users' cognitive and emotional well-being.
  4. Work as part of a multi-disciplinary team, assuming lead or link roles on core practice initiatives and priorities.
  5. Practice planned care, participating in the development of recovery-focused interventions that address service users' and carers' needs and preferences.
  6. Contribute to ongoing care planning, CPA, and risk assessment processes, maintaining accurate clinical records.
  7. Maintain a basic working understanding of relevant legislation, adhering to AWP's Code of Conduct for unregistered practitioners.
  8. Engage in reflective practice, promoting ongoing clinical practice and a positive learning culture.
Person Specification

We are looking for an individual with:

  • An understanding of mental health issues and experience of using evidence-based approaches to reduce their impact.
  • Experience of working in a busy team, with the ability to use initiative at times of pressure.
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (Level 3 Diploma in Mental Health or Health and Social Care).
  • Ability to work with a degree of autonomy, while also taking direction from senior colleagues.
  • Ability to communicate in written and verbal English to a high standard, with basic numeracy skills.
What We Offer

We offer a comprehensive statutory and mandatory training program, including the NHS Care Certificate and a Level 3 Healthcare apprenticeship. You will also receive training to complete the Prevention and Management of Violence and Aggression course. Our ward operates on a 24/7 shift basis, and you will be required to work shifts, including evenings, nights, weekends, and Bank Holidays, with unsocial enhancements in addition to your basic pay.

We recognize that happy and fulfilled employees give better care. We are committed to supporting employees and staff wellbeing and development is important to the team at Avon & Wiltshire Mental Health Partnership NHS Trust.



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