Technical Product Support Manager
2 days ago
We are hiring a Technical Product Support Manager to join our team at Glen Callum Associates Ltd.
As a Technical Product Support Manager, you will be responsible for providing technical support to customers and colleagues, handling enquiries via phone, email, letter or in person.
You will also administer and process aftermarket products returned as warranty goods, maintain databases, and liaise with claimants and suppliers.
Our ideal candidate has some technical automotive knowledge, specifically around automotive parts, and key skills and qualifications include:
- Exposure to automotive parts with a good level of technical insight.
- A confident and professional telephone manner.
- An experienced user of Microsoft Excel.
- Attention to detail with the ability to accurately record information and respond to warranty claims.
The estimated salary for this role is £30-32k per annum, plus benefits including enhanced pension, healthcare, life assurance, and 25 days annual leave.
This is an office-based position, working Monday to Friday, and is commutable from various locations including Hemel Hempstead, St Albans, Berkhamsted, Harpenden, Luton, Amersham, Watford, Dunstable, Leighton Buzzard, Welwyn Garden City, Hertford, Borehamwood, Wembley, Harrow, Edgware.
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