Technical Support Coordinator

2 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Glen Callum Associates Ltd Full time £30,000 - £32,000
About the Role

We are seeking a highly skilled Technical Coordinator to join our team. As a Technical Coordinator, you will be responsible for providing technical, product, and warranty support to our UK customers and colleagues.

Your key responsibilities will include:

  • Handling technical queries received by telephone, email, or letter regarding products and their application.
  • The administration and processing of aftermarket products returned as warranty goods, maintaining databases, and liaising with claimants and suppliers.
  • Maintaining and updating various logs and preparing reports for management as required.
  • Creating and controlling product bulletins in a timely manner.
  • Attending exhibitions, PR functions, and customer events where necessary.


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